Looking for...
- Excellent soft skills training for you?
- Communication skills training for your staff?
- Training for your organisation or team?
- A course to build your confidence, improve your communication skills?
Contact us now by email or call us (in confidence) on 09632715821 / 07259232641.
Soft skills are essential practical business skills for professionals in any workplace - particularly important at a time when we all need to do more with less, by increasing quality and productivity with reduced resources. They include a range of self-management and people-management skills:
- Communicating
- Problem solving
- Delegating
- Planning and organising
- Conflict management
- Managing people
- Handling stress
- Presenting ideas
- Meeting deadlines
All the non-technical skills every business and organisation needs to work effectively. An excellent soft skill-set delivers hard edge results, with people working more efficiently, effectively and proactively.
| Get the best out of your people: |
Good communication and self-management skills add real practical value to any team and organisation. Without them the work suffers - with wasted time and resources, missed deadlines, lack of team spirit, disorganisation, stress, conflict etc. Few people have all these skills naturally and most people need to develop and hone them over time. Indeed, continuing professional development (CPD) processes regularly flag up soft skills as key areas for attention - learning to handle people, solve problems, cope with conflicts, manage change etc are all common daily challenges and we can help you, your team or your organisation to do these things really well.
- These supportive, confidential, small group sessions allow for personal attention - so you get what you need from the course.
- All courses open to individuals and groups
- Customised solutions and training to suit your organisation’s specific needs
- Highly skilled and supportive trainers with extensive subject knowledge and experience. Training is informative, practical and interactive; experienced trainers leading to facilitate a focused, supportive and enjoyable group. Support materials provided as inclusive take-aways.
Communication is the life-blood of any professional organisation - and any professional. Of course, it’s not just what you say but how you say it, because communication is much more complex than we tend to realise. People are different, so we need to know how to communicate with a range of people, rather than just communicating in the way that comes most naturally to us. This is a vital key to professional effectiveness.
Effective communication is an essential skill-set for any professional. You need to get your point across effectively, deal with clients and teams, present ideas convincingly, listen and respond to others - even in difficult situations. Strong communication skills are essential for any individual or team in any workplace.
A lack of confidence undermines people's ability to do their best. Building confidence enables us to work to our fullest potential, free from unnecessary doubts or insecurities that can inhibit our performance. Whether leading others, presenting ideas or overcoming challenges, confidence building is an essential skill-set for any professional. This training is particularly valuable for people new to their roles or facing a significant new workplace challenge.
Confidence is a key soft skill - without it, no other skills are fully realised and our potential as individuals or teams is held back. Our level of confidence is something each of us can influence, through understanding what affects it and actively using techniques to build it up. Recognising unhelpful habits and adopting more useful ones enables us to build feelings of inner confidence as well as being more confident dealing with others. It’s essential for any professional to be able to handle themselves confidently in the workplace.
Personal Effectiveness covers a range of soft skills, from being organised, to managing time, to handling stress, to setting targets and meeting deadlines. A truly effective individual has to develop a good range of soft skills, even those which don't come naturally. All professionals need confidence in their own personal effectiveness at work.
Personal effectiveness skills are vital for any professional or team. Overall, they combine the range of key skills needed to work effectively alone or with others in order to meet priorities, deadlines and workplace challenges.
Standing up in front of a group to present your ideas can be a serious challenge, especially for those who don't feel naturally confident speaking in front of others. Success at presentations requires a combination of excellent preparation, plenty of practice and a good dose of self -confidence.
Presentation skills don't come naturally to everyone, but training gives you the opportunity to review what makes a great presentation, consider your own strengths and weaknesses, and work on developing an excellent, confident presentation that's relevant for your needs.
Leading others is a very challenging role requiring a wide range of soft skills. Leaders are in the driving seat - they have to steer, guide and inspire others to follow. Learning about leadership enables us to draw on good practice models and develop skills that may not come naturally to us. Leadership training enables you to fully develop this vital skill-set.
Leading others does not come naturally to everyone, and all leaders tend towards their own particular style, with their own particular strengths and weaknesses - which can be developed very effectively through training, where there is an opportunity to consider and explore good practice guidelines. This course is particularly helpful for anyone recently promoted to a leadership role.
We all have to deal with other people at work, sometimes in stressful or difficult situations, and the way in which we do this can greatly influence our degree of success. A good understanding of people can be a huge professional advantage - whether dealing with clients, customers, colleagues or staff. This is a vital skill-set for professional effectiveness.
Dealing effectively with others is an essential skill-set for any professional. Understanding what makes people tick (including yourself!) makes it easier to confidently and effectively deal with others, even in difficult situations. This training introduces a range of models for understanding people, along with clear recommendations for action.